Location

Toll-Free number: 1-800-495-0086;
TTY 1-877-509-6981 or MassRelay 711

Member Engagement Center, Community Relations, and Northeast Access Line

MBHP Headquarters

MBHP's Boston headquarters houses the following departments:

• Executive Administration
  • Behavioral Health Equity
  • Communications
• Integrated Care Management Program (ICMP)
• Management Information Systems
• Member and Provider Services
  • Member Engagement Center
  • Community Relations (Customer Service)
• Provider Quality Management
  • Community Behavioral Health Center (CBHC) Management
• Quality Management
  • Fraud and Abuse
• Statewide Services
  • PCC Plan Support Services Program
  • Child and Adolescent Services Management
  • Substance Use Disorder Services Management
• Transformation and Integration
• Utilization Management
  • Northeast Access Line