Community Behaviorl Health Centers (CBHCs) will now be providing access for mental health and substance use disorder (SUD) crisis and treatment. If you or a family member
are experiencing a mental health or substance use disorder crisis and feel like you need help within one hour, you can call 1-877-382-1609. Listen to the message, and enter your zip code.
Your call will be automatically transferred to the CBHC closest to you. You can go to a CBHC, or help can come to you where you are. This is called Mobile Crisis Intervention (MCI). You
do not need a referral to go to a CBHC. You can go to a CBHC for your behavioral health needs instead of going to a hospital emergency department.
Mobile Crisis Intervention (MCI) is for adults and for youth. MCI provides crisis assessment, intervention, and stabilization services. Instead of going
to the emergency room, you can get these services in your home or at other locations in the community. MCI services are available to people
of all ages who are covered by MassHealth or Medicare. You can also get these services if you are uninsured. If you have a different health
plan, you still may be able to get MCI services.
Click here to find more information and a list of the CBHCs near you. You can also call 1-877-382-1609 to learn more about CBHC/MCI.
If you are Mobile Crisis Intervention provider, please visit our CBHC/MCI provider page.