PCC Information
The Massachusetts Behavioral Health
Partnership (MBHP) manages integrated medical and behavioral health
care for MassHealth Primary Care Clinician (PCC) Plan
Members. MBHP works collaboratively with PCCs to provide new clinical tools, data, and
resources that will support coordination of care for Members and ensure
care integration among providers. You'll find the basics about what the PCC Plan and MBHP offer below.
PCC Plan Provider Handbook
The
PCC Plan Provider Handbook provides information for primary care
clinicians about eligibility, service delivery, quality management,
behavioral health services, and other topics.
PCC Plan Provider Handbook >
Member Engagement Center
The MBHP Member Engagement Center is available to PCC Plan/MBHP
Members throughout the Commonwealth. Member Engagement Specialists
initiate Member welcome calls as well as assist Members with using PCC
Plan services, completing and interpreting the Health Needs Assessment
(HNA), and enrolling and engaging in the Integrated Care Management
Program (ICMP). Call MBHP at 1-800-495-0086 to learn more.
Forms
PCCs
can access forms, including the Two-Way Communication form, and Member
Health Needs Assessment (formerly known as the Health Risk
Assessment) on the Forms page.
Health Education Materials and Tool Kits
MBHP distributes a variety of health education materials and tool kits that have
been developed specifically for and tailored to the needs of PCC Plan
Members and their providers. more >
PCC Plan Support Services
Program
The
PCC Plan Support Services Program is a program that helps PCCs
manage the
care of PCC Plan Members. To support these efforts, the PCC Plan
Support Services Program, along with the PCC Support Managers (PCC SMs):
- Help PCCs to learn about and access behavioral health resources for Members on their panels
- Conduct regionally-focused quality forums in clinical and administrative areas
- Develop and distribute a variety of support materials
To
learn more about MBHP's PCC Plan Support Services Program,
contact MassHealthPCCsupportservices@carelon.com.