2022 Community Behavioral Health Center Programs


Page updated December 22, 2022

CBHC Awards Announced


The Executive Office of Health and Human Services (EOHHS) and MBHP have announced the providers that will be designated as Community Behavioral Health Centers (CBHCs). The designation of 25 CBHCs will expand access to routine, urgent, and crisis treatment for mental health conditions and substance use disorders starting in January 2023.

The designated CBHCs will provide same-day evaluation and referral to treatment, evening and weekend hours, timely follow-up appointments, and evidence-based behavioral health treatment, in person at their community-based locations and via telehealth. The statewide network of CBHCs will deliver 24/7 community-based mobile crisis intervention and stabilization, as an alternative to hospital emergency departments. These Centers will serve all ages and all communities across the Commonwealth.

The following providers have been selected for designation as CBHCs:

Region Organization Catchment Area
Central Advocates Acton, Ashland, Arlington, Bedford, Belmont, Boxborough, Burlington, Carlisle, Concord, Framingham, Holliston, Hopkinton, Hudson, Lexington, Lincoln, Littleton, Maynard, Marlborough, Natick, Northborough, Sherborn, Southborough, Stow, Sudbury, Waltham, Watertown, Wayland, Westborough, Wilmington, Winchester, and Woburn
Community HealthLink Ashby, Ayer, Barre, Berlin, Bolton, Clinton, Fitchburg, Groton, Hardwick, Harvard, Lancaster, Leominster, Lunenburg, New Braintree, Oakham, Pepperell, Princeton, Rutland, Shirley, Sterling, and Townsend

Auburn, Boylston, Grafton, Holden, Leicester, Millbury, Paxton, Shrewsbury, Spencer, West Boylston, and Worcester
Riverside Community Care Bellingham, Blackstone, Brimfield, Brookfield, Charlton, Douglas, Dudley, East Brookfield, Franklin, Holland, Hopedale, Medway, Mendon, Milford, Millville, Northbridge, North Brookfield, Oxford, Southbridge, Sturbridge, Sutton, Upton, Uxbridge, Wales, Warren, Webster, and West Brookfield
Clinical Support Options Ashburnham, Gardner, Hubbardston, Templeton, Westminster, and Winchendon
Northeast BILH Behavioral Health Services Andover, Lawrence, Methuen, and North Andover
Vinfen Billerica, Chelmsford, Dracut, Dunstable, Lowell, Tewksbury, Tyngsboro, and Westford
Eliot Community Human Services Lynn, Lynnfield, Melrose, Nahant, North Reading, Reading, Saugus, Stoneham, Swampscott, and Wakefield

Amesbury, Beverly, Boxford, Danvers, Essex, Georgetown, Gloucester, Groveland, Hamilton, Haverhill, Ipswich, Manchester by the Sea, Marblehead, Merrimac, Middleton, Newbury, Newburyport, Peabody, Rockport, Rowley, Salem, Salisbury, Topsfield, Wenham, and West Newbury
Metro Boston Cambridge Health Alliance Cambridge, Somerville, Everett, Malden, and Medford
North Suffolk Mental Health Association Chelsea, Revere, East Boston, Winthrop, and Charlestown
Boston Medical Center Boston, Brighton, and Brookline
Riverside Community Care Canton, Dedham, Dover, Foxboro, Medfield, Millis, Needham, Newton, Norfolk, Norwood, Plainville, Sharon, Walpole, Wellesley, Weston, Westwood, and Wrentham
Aspire Health Alliance Braintree, Cohasset, Hingham, Hull, Milton, Norwell, Quincy, Randolph, Scituate, and Weymouth
Western Clinical Support Options Amherst, Chesterfield, Cummington, Easthampton, Florence, Goshen, Hadley, Hatfield, Middlefield, Northampton, Pelham, Plainfield, Westhampton, Williamsburg, and Worthington

Ashfield, Athol, Bernardston, Buckland, Charlemont, Colrain, Conway, Deerfield, Erving, Gill, Greenfield, Hawley, Heath, Leverett, Leyden, Millers Falls, Montague, New Salem, Northfield, Orange, Petersham, Phillipston, Rowe, Royalston, Shelburne, Shutesbury, Sunderland, Turners Falls, Warwick, Wendell, and Whately
Behavioral Health Network Agawam, Blandford, Chester, East Longmeadow, Granville, Hampden, Huntington, Indian Orchard, Longmeadow, Montgomery, Russell, Southwick, Springfield, Tolland, Westfield, West Springfield, and Wilbraham
Center for Human Development Belchertown, Bondsville, Chicopee, Granby, Holyoke, Ludlow, Monson, Palmer, South Hadley, Southampton, Thorndike, Three Rivers, and Ware
The Brien Center Adams, Alford, Becket, Cheshire, Clarksburg, Dalton, Egrement, Florida, Great Barrington, Hancock, Hinsdale, Lanesboro, Lee, Lenox, Monroe, Monterey, Mount Washington, New Ashford, New Marlboro, North Adams, Otis, Peru, Pittsfield, Richmond, Sandisfield, Savoy, Sheffield, Stockbridge, Tyringham, Washington, West Stockbridge, Williamstown, and Windsor
Southeast High Point Abington, Avon, Bridgewater, Brockton, East Bridgewater, Easton, Holbrook, Rockland, Stoughton, West Bridgewater, and Whitman
Child and Family Services Acushnet, Carver, Dartmouth, Duxbury, Fairhaven, Halifax, Hanover, Hanson, Kingston, Marion, Marshfield, Mattapoisett, New Bedford, Pembroke, Plymouth, Plympton, Rochester, and Wareham

Fall River, Freetown, Somerset, Swansea, and Westport
Community Counseling of Bristol County Attleboro, Berkley, Dighton, Lakeville, Mansfield, Middleborough, North Attleboro, Norton, Raynham, Rehoboth, Seekonk, and Taunton
Bay Cove Human Services Barnstable, Bourne, Brewster, Chatham, Chilmark, Cotuit, Dennis, Eastham, Falmouth, Harwich, Hyannis, Mashpee, Orleans, Osterville, Provincetown, Sandwich, Truro, Wellfleet, Woods Hole, and Yarmouth
Fairwinds Center Nantucket


Request for Proposals


Notice of Intent to Procure Community Behavioral Health Center (CBHC) Programs


Procurement Announcement

February 1, 2022 - The Executive Office of Health and Human Services (EOHHS) is expanding and strengthening the delivery of community behavioral health services across the Commonwealth. A key component of this initiative is EOHHS' development of a comprehensive network of Community Behavioral Health Centers (CBHCs).

CBHCs will serve as hubs of coordinated and integrated mental health and substance use disorder treatment for MassHealth members of all ages and will provide routine and urgent outpatient services, crisis services for adults and youth, and community crisis stabilization services for adults and youth.

The current Adult Community-Based Mobile Crisis Intervention (AMCI) program, also known as the Emergency Services Program (ESP), and Youth Community-Based Mobile Crisis Intervention (YMCI), also known as Mobile Crisis Intervention (MCI), will be integrated into the CBHC network. EOHHS has developed program specifications and quality measures to ensure the success of this model.

As the statewide behavioral health vendor for EOHHS, the Massachusetts Behavioral Health Partnership (MBHP) is procuring the network of CBHCs to serve MassHealth members enrolled in MBHP. CBHCs procured through this process will deliver services in accordance with the EOHHS approved performance specifications and other programmatic requirements. Other MassHealth-contracted Managed Care Entities (MCEs) will also be expected to contract with the selected CBHCs. This procurement is inclusive of:

Timeline

Please view the updated timeline below.

RFP Component Date
RFP release Tuesday, February 1, 2022
Question submission begins Tuesday, February 1, 2022
Question submission deadline Tuesday, February 15, 2022
Bidders' conference Friday, February 18, 2022
FAQ Part I release date Monday, March 14, 2022
FAQ Part II release date Friday, March 25, 2022
Letter of Intent deadline Friday, March 25, 2022
RFP response deadline Friday, May 6, 2022
DSRIP proposals due Friday, May 6, 2022
Award date By Tuesday, July 12, 2022
Anticipated implementation January 1, 2023

Frequently Asked Questions (FAQs)

Please view the FAQ Part I document. (updated 4/22/2022)
Please view the FAQ Part II document. (updated 9/8/2022)
Please view the FAQ Part III document. (updated 12/22/2022)

Supplementary Utilization Data

EOHHS and MBHP are providing the following supplementary data on utilization of behavioral health services within the MassHealth population to inform the CBHC RFP process:
download iconCBHC Utilization Data
download iconCY19-21 ESP/MCI Volume by Age
download iconCY19-21 ESP/MCI Volume by Age and Location of Intervention
download iconCY19-21 ESP/MCI Location of Intervention Volume and Percent by Age
download iconCY19-21 ESP/MCI Disposition Volume and Percent by Age
download iconCY19-21 ESP/MCI Diagnosis Percent by Age
download iconCCS Average Daily Census, January 2022
download iconCY18-21 ESP/MCI Volume by Time of Evaluation Request, All ESPs, All Payers (Contracted and Commercial)

CBHC Model Assumption Summary

download iconCBHC Model Assumption Summary

Bidders' Conference

A bidders’ conference was held via Zoom on Friday, February 18. You may download the presentation here.

Request for Proposals: Community Behavioral Health Center Programs


download iconAll CBHC RFP documents (zip file)

Or, you may download all documents individually below.

download iconRequest for Proposals

download iconAppendix 1: Listing of Massachusetts Cities and Towns by Region and Catchment Area

Appendix 2 a-e: Performance Specifications
  download icon2a: Community Behavioral Health Center (CBHC) Performance Specifications
  download icon2b: Adult Mobile Crisis Intervention (AMCI) Performance Specifications
  download icon2c: Youth Mobile Crisis Intervention (YMCI) Performance Specifications
  download icon2d: Adult Community Crisis Stabilization (Adult CCS) Performance Specifications
  download icon2e: Youth Community Crisis Stabilization (YCCS) Performance Specifications

download iconAppendix 3: Listing of Procedure Codes Included in the Bundled Rate

download iconAppendix 4: Letter of Intent Form

download iconAppendix 5: Cover Letter Form

download iconAppendix 6: Programmatic Response Form (Word document; will open as a download)

download iconAppendix 7: Funding Response Form (Excel document; will open as a download)

For more information, please contact CBHC@beaconhealthoptions.com.