Events and Trainings

At MBHP, we strive to offer our provider network and community of MassHealth primary care clinicians trainings that are timely, relevant, and useful in day-to-day practice.  In the spirit of medical and behavioral health integration, the majority of our trainings are applicable for both behavioral health and medical providers.  Some, such as specific trainings about reports or other administrative topics, are geared toward one audience.

MBHP Provider Town Halls
Upcoming Trainings
Past Trainings for Behavioral Health Providers and Primary Care Clinicians
Past Trainings for Behavioral Health Providers
Past Trainings for Primary Care Clinicians
Past Trainings for Substance Use Disorder Providers


MBHP Provider Town Halls


We are dedicated to fostering open communication and collaboration through our Provider Town Hall Meetings. Beginning in 2025, these virtual gatherings serve as a vital platform for sharing updates, addressing concerns, and strengthening our partnership with MBHP providers. By coming together regularly, we can ensure everyone's voice is heard and work collaboratively towards enhancing Member care.

MBHP/Carelon Provider Town Hall: Wednesday, March 18, 2026
This MBHP Provider Town Hall covered several topics including claims and billing updates, Third Party Liability (TPL) considerations, WellSense reminders, where to locate provider information online, support tools available to providers, and a refresher on steps to escalate and resolve issues. The session also included an engaging Q&A with opportunities for follow-up.

Update download iconDownload the Town Hall FAQs
download iconDownload the Town Hall Presentation
View the Town Hall recording >

MBHP/Carelon Provider Town Hall: Wednesday, December 10, 2025
The MBHP/Carelon Provider Town Hall covered several topics including the process for the WellSense transition, who MBHP/Carelon providers can contact for support, and steps to escalate issues.

download iconDownload the Town Hall FAQs
download iconDownload the Town Hall Presentation

MBHP Provider Town Hall: Wednesday, September 24, 2025
The first MBHP Provider Town Hall covered several topics including our relationship to our corporate parent Carelon, who to contact for support, and the provider escalation process.

download iconDownload the Town Hall FAQs
download iconDownload the Town Hall Presentation
View the Town Hall recording >

Upcoming Trainings



Past Trainings


For Behavioral Health Providers and Primary Care Clinicians


2025 Health Equity Training: Building a Trauma-Informed Community Across All Levels of Care
Friday, December 12, 2025; 10:30 a.m. - 12:30 p.m.
Speakers: Julie Sprenkle, PsyD (she/her), Zachary Visinho, LADC II, CADC, CARC (he/him), and James Terrio (he/him)
The Massachusetts Behavioral Health Partnership (MBHP)/Carelon and the Massachusetts Clubhouse Coalition (MCC) provided an insightful workshop on Trauma- Informed Care, highlighting the definition of psychological trauma, exploring its impact on overall wellness, and providing tools for implementing meaningful Trauma- Informed Care. Participants learned about the critical importance of trauma awareness across all levels of care.

View the Health Equity Training recording >
download iconDownload the Health Equity Training Recording Transcript
download iconDownload the flyer for more information

2025 Virtual Integration Forum: Understanding the Importance of Primary Care and Behavioral Health Treatment for Justice-Involved Individuals
Wednesday, November 19, 2025; 12:00 - 1:15 p.m., online via Microsoft Teams
Speaker: Steven Descoteaux, MD, Associate Medical Director for Quality and Integration, MBHP
More than a third of justice-involved individuals face mental health challenges, and more than half struggle with substance use disorders. This webinar for primary care clinicians and behavioral health providers discussed the critical needs of justice-involved individuals dealing with behavioral health challenges. The discussion focused on effective strategies for supporting their seamless transition back into the community and what the Medicaid Reentry 1115 Waiver Demonstration means for justice-involved individuals.

View the 2025 Integration Forum recording > Please note: the program begins at the 3:00 mark.
download iconDownload the 2025 Integration Forum Presentation
download iconDownload the 2025 Integration Forum flyer

2025 Virtual Health Equity Forum - From Barriers to Bridges: Integrating Vulnerable Populations into Health Services
Friday, October 17, 2025; 9 a.m. to 12 p.m., online via Webex
Presenters: Dr. Renee Crichlow, MD, FAAFP (she/her)
The 2025 Health Equity Forum explore idnnovative strategies for bridging health equity gaps and ensuring continuous access to essential care amid policy shifts. This virtual event featured a keynote presentation and panel discussions, spotlighting practical solutions and shared experiences designed to foster community resilience and enhance service access for everyone.

View the 2025 Health Equity Forum recording >
download iconDownload the 2025 Health Equity Forum Agenda and Speaker Biographies
download iconDownload the 2025 Health Equity Forum flyer

2025 Health Equity Training: Dismantling Implicit Bias
Thursday, August 14, 2025; 11 a.m. - 12:30 p.m.
Speakers: Thomas Coppinger (he/him), Julie Sprenkle, PsyD (she/her), Kaitlyn Sudol (she/her), Zachary Visinho, LADC II, CADC, CARC (he/him), and Shelton Dobson, CARC (he/him)
The Massachusetts Clubhouse Coalition (MCC) provided an overview of the MCC Dual Recovery Project, highlighting specific biases, such as those related to race, gender, and mental health, that peer-led recovery initiatives aim to dismantle. The training explored common unconscious biases and provided practical tools for addressing and overcoming them, both personally and within groups.

View the Health Equity Training Webex recording > (use password Am5skXDp)
download iconDownload the flyer for more information

2024 Virtual Integration Forum - Advancing Treatment for Substance Use Disorders: A Comprehensive Overview for PCPs and Behavioral Health Care Providers
Wednesday, November 13, 2024; 12 to 1:30 p.m.
The 2024 Integration Forum discussion centered around how to screen for SUDs, best practices around Medication Assisted Treatment, the levels of care in Massachusetts for patients who need treatment, and resources to support patients with SUDs and the clinicians who treat them.

View the Forum Webex Recording > (use password MxqYarM7)
download iconDownload the Integration Forum Recording Transcript
download iconDownload the Integration Forum Program
download iconDownload the Integration Forum Slide Presentation


2024 Virtual Health Equity Forum: Trust Matters: Fostering Trust in Patient-Provider Relationships to Advance Health Equity
Friday, October 11, 2024; 9 a.m. to 12 p.m., online via Webex
Presenters: Dr. Kevin Simon, Dr. Christian-Brathwaite, Professor Dallas Ducar, Naheed Esar, Dennis Heaphy, Dr. Thea James, Meri Viano
Summary: A morning of discussion and reflection on the ways mistrust, mistreatment, and bias can permeate the connections between individuals and the healthcare systems that deliver services — how trust is vital to equitable healthcare and how we can move forward to improve access to affordable, culturally competent behavioral health care options for all.

View the Health Equity Forum Webex Recording > (use password Bjwyy63v)
download iconDownload the Health Equity Forum Program
download iconDownload the Keynote Speaker Slide Presentation
download iconDownload Resources for Fostering Trust


2023 Virtual Integration and Quality Forum: Maternal Mental Health: Bridging Specialties to Improve Outcomes
Wednesday, November 1, 2023; 9 a.m. to 1 p.m.
The 2023 Virtual Integration and Quality Forum focused on strategies for offering accessible, affordable, culturally appropriate perinatal care that can improve outcomes. The two panel discussions included clinicians who have expertise with and commitment to providing high-quality perinatal care. The panels discussed strategies to improve maternal outcomes related to behavioral and physical health.

View the Forum Webex Recording > (use password gRBZTMg2)
download iconDownload the flyer for more information
download iconDownload the Integration and Quality Forum Program


2023 Virtual Health Equity Forum: Health Equity, Behavioral Health, and the Pandemic: What We Learned and How to Move Forward
Thursday, September 21, 2023; 9 a.m. - 12 p.m.
The 2023 Virtual Health Equity Forum focused on the intersection of health equity, behavioral health, and the COVID-19 pandemic. The keynote address was given by Mr. Michael Curry, President and CEO of the Massachusetts League of Community Health Centers. His address focused on the ways in which the COVID-19 pandemic illuminated the already cracking health care system in the United States and increasing health inequities faced my minorities. He shared his personal experience with family, friends, and community members turning away from lifesaving health care due to fear, isolation, and history of mistreatment. Mr. Curry shed light on the power of community for advancing health equity for all. This was followed by a panel discussion spotlighting personal and professional experiences of how behavioral health was impacted by COVID-19. Panelists participated in a moderated Q&A where they answered questions about how race, ethnicity, culture, gender, sexuality, socio-economic class, and disability played a role in the evolution of inequity during and after the COVID-19 pandemic.

download iconDownload the flyer
download iconDownload the Health Equity Forum Agenda and Speaker Bios
download iconDownload the Presentation by Michael Curry
View the Forum Webex Recording > (use password sZGYsrY2)

2022 Integration Forum/Racial Justice Symposium - Moving Forward in Massachusetts: Paving the Road to Integrated Behavioral Health Care for All
Tuesday, November 29, 2022; 9 a.m. - 12:15 p.m.
The Virtual Integration Forum/Racial Justice Symposium was presented by MBHP together with Community Care Cooperative (C3)
MBHP partnered this year with C3's Diversity, Equity, and Racial Justice Team. This joint interactive forum focused on how participants can take action toward improving access to behavioral health services and improving behavioral health outcomes, especially for members of the Black, Indigenous, and People of Color (BIPOC) community.

download icon2022 Integration Forum-Racial Justice Symposium flyer
download icon2022 Integration Forum-Racial Justice Symposium Program
2022 Integration Forum-Racial Justice Symposium recording >

2022 Recovery Forum: Health Equity: A Cornerstone of Recovery
Wednesday, September 28, 2022 | 9 a.m. - 12:30 p.m.
The 2022 Recovery Forum focused on the vital role that health equity plays in successful recovery. The keynote address was given by Dr. David Satcher, 16th U.S. Surgeon General, the first Surgeon General to release a report on mental health, followed with a supplement on how race, culture, and ethnicity can affect mental health. His address focused both on the continuing issues of behavioral inequities in the United States and how far we have come. He shared many personal stories of his work within the Civil Rights movement and starting out as a Black doctor in Alabama, and stressed that recovery is possible because we have recovered from much already. This was followed by a panel discussion spotlighting personal and professional experiences with health inequities and suggestions for making behavioral health care more inclusive for all. Panelists participated in a moderated Q&A where they answered questions about how race, ethnicity, culture, gender, sexuality, socio-economic class, and disability can be better addressed by providers, and their vision for a more inclusive future.

download icon2022 Recovery Forum Program

2021 Virtual Integration Forum: Where Do We Go From Here? Real-World Strategies to Reduce Health Disparities and Improve Health Equity
Wednesday, December 1, 2021 | 9 a.m. - 12:30 p.m.
For MBHP's eighth annual integration forum, we continued our ongoing conversation about the impact of race and racism on health. Our panel of experts explored racial trauma, strategies to address it, and methods to improve healthcare access, quality, and outcomes among diverse populations.

download icon2021 Integration Forum Program
Forum Recording >

Presentations:
download iconAnne Saw, PhD and Grace Chan McKibben
download iconHaner Hernandez, PhD, CPS, CADCII, LADCI and Douglas Lomax
download iconJohn Rich, MD, MPH

CE/CME Information: For questions, contact amanda.sepulveda@beaconhealthoptions.com.
This program has been approved for 3 Social Work Continuing Education hours for relicensure, in accordance with 258 CMR. NASW-MA Chapter CE Approving Program, Authorization Number D 90753.

This activity has been certified by NEAFAST on behalf of the Massachusetts Board of Registration of Allied Mental Health & Human Services Professions, for LMFT professional continuing education for 3.3 Contact Hours. Certification number PC-041241.

This program has been certified by MaMHCA as a Continuing Education course or activity for Licensed Mental Health Counselors and is approved for 3.25 contact hours. MEACP Authorization number 21-0188.

CME Accreditation Statement
This activity has been planned and implemented in accordance with the Essential Areas and policies of the Accreditation Council for Continuing Medical Education (ACCME) through joint providership of the University of Massachusetts Medical School Office of Continuing Medical Education (UMMS-OCME) and Massachusetts Behavioral Health Partnership (MBHP).

Designation Statement
The University of Massachusetts Medical School designates this live activity for a maximum of 3.25 AMA PRA Category 1 Credits™. Physicians should claim only credit commensurate with the extent of their participation in the activity.

2021 Virtual Recovery Forum: Recovery Reframed: The Importance of a Family-Centered Approach
On Tuesday, October 19, 2021, the Recovery Forum presented discussions about how mental health and substance use disorders affect the whole family. Our keynote presentation was given by former Congressman Patrick J. Kennedy. Our diverse panel of speakers shared their experiences navigating the healthcare system and discussing opportunities to make the process more supportive of families as a whole.

download icon2021 Recovery Forum Program

Webinar: Transforming Behavioral Health Services: Diversity, Accessibility, Flexibility
with Margarita Alegria, PhD
Professor, Departments of Medicine and Psychiatry, Harvard Medical School
Chief, Disparities Research Unit, Massachusetts General Hospital
Harry G. Lehnert, Jr. and Lucille F. Cyr Endowed Chair, Mass General Research Institute
As a follow-up to The Impact of Race and Racism on Health: A Call to Action,  Margarita Alegria, PhD, shared information about how to transform your practice to drive more diverse, accessible, and flexible care by:
View and listen to the webinar >
download iconFull Transcript
download iconPowerPoint Slides: Transforming Behavioral Health Services: Diversity, Accessibility, Flexibility

Webinar: A Conversation with Dr. Camara P. Jones - Follow-Up from the 2020 Virtual Integration Forum, The Impact of Race and Racism on Health: A Call to Action
Dr. Nancy Norman, medical director of integration at MBHP, spoke with Dr. Camara Jones as a follow-up to the 2020 MBHP Integration Forum, answering the most common questions received at the Forum and sharing additional thoughts about the impact of race and racism on health.  Dr. Jones also shared additional resources for attendees, which are listed below.

View and listen to the Follow-Up Conversation >
download iconFull Transcript

Resources:
 Virtual Integration Forum: The Impact of Race and Racism on Health: A Call to Action
The Virtual Integration Forum was presented on Wednesday, November 18, 2020, and included information and dialogue on one of the most pressing issues of our time, featuring Keynote Speaker Camara Phyllis Jones, MD, MPH, PhD, and our esteemed panel: Margarita Alegria, PhD; Laura Driscoll, PT, DPT, GCS; and Kevin Tabb, MD.   

download iconProgram Booklet
View the Forum recording with transcript >

PowerPoint Slides:
download icon Racism is a Public Health Crisis. We said it. Now What? - Camara Phyllis Jones, MD, MPH, PhD
download icon Inequities in Access to Quality of Behavioral Healthcare - Margarita Alegria, PhD
download icon Integration Forum presentation - Laura Driscoll, PT, DPT, GCS

Webinar: Telehealth 101: Providing Care Amid COVID-19
April 10, 2020, 2 p.m. ET
Telehealth can be an effective way for members to begin or continue their care from their homes.  This webinar discussed Telehealth best practices, HIPAA-compliant platforms, and helpful resources.  If you were unable to attend the live session, you can view the video here.  This webinar was co-presented by the Telehealth Resource Center.

download iconPowerPoint: Telehealth 101: Providing Care Amid COVID-19

Webinar: Understanding and Managing Diabetic Risk in Patients with Psychosis
September 26, 2019
This MBHP webinar for behavioral health and primary care clinicians was presented by Dr. John Levine and Dr. John Straus and included an update on optimal assessment and interventions to reduce metabolic dysfunction and the high risk of diabetes in patients with a psychotic illness.  It also addressed strategies for both the behavioral health provider and primary care clinician.  

View the webinar >

Sixth Annual Integration Forum
Transforming Outpatient Behavioral Health Care: Leading the Way to a Patient-Focused System
The MassHealth PCC Plan and MBHP hosted a free, half-day continuing education event on Tuesday, June 25, 2019.  This forum explored innovative approaches for transforming outpatient behavioral health care to enhance patients’ experience and access to care.  Attendees learned how organizations are implementing new models for delivering services and using technology, such as Telehealth, to increase access. The forum featured presentations from Compass Health Network, a certified community behavioral health clinic in Missouri, and local organizations including Beth Israel Lahey Health Behavioral Services, Behavioral Health Network, Community Support Options, Advocates, and Stanley Street Treatment and Resources.

download icon PowerPoint Slides: Lessons Learned from the Certified Community Behavioral Health Clinics Demonstration Project

Fifth Annual Integration Forum
Population Health Management in Action: Strengthening the Impact with a Behavioral Health Lens
The MassHealth PCC Plan and MBHP hosted a free, half-day continuing education event on Wednesday, October 31, 2018.  This timely forum explored population health strategies that behavioral health and primary care providers can implement in their practice to effectively address the behavioral health needs of the population they serve. The program featured leaders from Boston University School of Public Health, Partners HealthCare, Brockton Neighborhood Health Center, Stanley Street Treatment and Resources, Baystate Health, and Advocates.  

download iconForum details and continuing education credit information

Integration Conference: Improving Quality and Integration of Substance Use Disorder Treatment in the Era of Accountable Care
The MassHealth PCC Plan and MBHP  hosted a free, full-day educational event on Tuesday, November 7, 2017, with experts from Harvard Medical School, the Massachusetts eHealth Institute, The Heller School at Brandeis University, NIATx, youth and adolescent experts, and the adolescent Drug Story Theater.  This conference was for MBHP-contracted providers, community partners, PCC practices, community health centers, community mental health centers, hospitals, state agencies, group practices, and private practices.  

download iconIntegration Conference Poster Exhibit

Presentations:
Keynote: download icon Opportunities and Challenges for Substance Use Disorder (SUD) Policy
download iconIntegration of Behavioral Health Care - Quality Measure and Research
download iconMassachusetts Digital Health Initiative and eHealth (MeHI)
download iconLessons from the Field: Process Improvement Strategies to Benefit Quality Outcomes
download iconMedications to Treat Addiction
download iconSubstance Use Disorder Treatment for Youth/Adolescents and the Drug Story Theater

Fourth Annual Integration Forum
MassHealth Payment Reform: Turning Past Experience into Future Success
The MassHealth PCC Plan and MBHP hosted this half-day educational forum on two different dates, June 8 and June 14, 2017.  The Forum focused on the needs and requirements of developing and managing an effective ACO and was for MBHP-contracted providers, PCC practices, community health centers, community mental health centers, hospitals, group practices, and private practices.

download icon PowerPoint Slides - ACO Overview (All ACO Models) and Community Partners: Derek Tymon, Director, PCC Plan; Sophie Jones, MassHealth
download icon PowerPoint Slides - ICMP and PBCM: Nancy Norman, MD, MPH, Medical Director of Integration, MBHP
download iconPowerPoint Slides - PCPR: Claudia Henriquez, MassHealth Office of Providers and Plans

An Introduction to Trans Identities: Working with and Supporting Gender-Diverse People
The MassHealth PCC Plan and MBHP hosted this half-day educational forum on May 24, 2017, focused on the needs of  transgender individuals.  The forum was for MBHP-contracted providers, PCC practices, community health centers, community mental health centers, hospitals, group practices, and private practices.

download iconPowerPoint Slides - A Strength-Based Approach to Gender Identity: Jeff Brody, LMHC, ATR-BC
download iconHandout - A Strength-Based Approach to Gender Identity
download icon PowerPoint Slides - Introduction to Trans Identities: Mason Dunn, Massachusetts Transgender Political Coalition
download icon PowerPoint Slides - An Introduction to Trans Identities: Workinig with and Supporting Gender Diverse People: Pam Klein, RN, MSN
download iconHandout - Assessing Referrals
download iconHandout - Sharing Pronouns

Webinar: Best Practices when Prescribing Antipsychotics to Adults and Children
The MassHealth PCC Plan and MBHP hosted a free webinar in April 2017, focused on the appropriate prescribing of antipsychotics.  This integrated training was designed for MBHP-contracted providers (social workers, etc.), PCC practices, community health centers, community mental health centers, hospitals, group practices, and private practices.

download iconPowerPoint Slides

Webinar Series: The Physical and Behavioral Health Implications of Homelessness: Data and Resources for Action
The MassHealth PCC Plan and MBHP hosted a free, three-part webinar series examining homelessness and its impact on the physical and behavioral health of our Members.  This integrated training was designed for both MBHP-contracted behavioral health providers and primary care providers.  Expert presenters included a physician, psychiatrist, and social workers with extensive experience working with homeless individuals and researching the impacts of homelessness on health.

Part 1 – Thursday, June 16, 2016: Homelessness and Poor Health: Housing as Treatment
Presented by: Jessie M. Gaeta, MD, Chief Medical Officer, Boston Health Care for the Homeless Program; Assistant Professor of Medicine, Boston University School of Medicine; Physician Advocate, Massachusetts Housing and Shelter Alliance

View the webinar >
download iconPowerPoint Slides

Part 2 – Wednesday, June 22, 2016: The Trauma of Homelessness
Presented by: Ellen L. Bassuk, MD, Founder, Center for Social Innovation; President, The Bassuk Center on Homeless and Vulnerable Children and Youth and Jeff Olivet, MA, CEO, Center for Social Innovation

View the webinar >
download iconPowerPoint Slides
 
Part 3 – Wednesday, June 29, 2016: Keys Cure Homelessness: Housing and Your MassHealth PCC Plan Members
Presented by: Tom Lorello, LICSW, MSW, Executive Director, Heading Home, Inc. and Erin Donohue, MSW, Assistant Vice President, Communications and Special Projects, Massachusetts Behavioral Health Partnership

View the webinar >
download iconPowerPoint Slides

Substance Use Disorders: The Importance of Screening, Engaging, and Treating Members in Integrated Care Settings
Third Annual Statewide Forum on Integration
Presented by the MassHealth PCC Plan, MBHP, and our provider partners
The third annual Statewide Forum on Integration was held on June 9, 2016 in Waltham and June 14, 2016 in Sturbridge.  Experts from Lahey Behavioral Health Services, Gosnold on Cape Cod, MBHP, and the Bureau of Substance Abuse Services (BSAS) discussed substance use disorder prevention and treatment, treatment challenges, and best practices.

download iconPowerPoint Slides: An Overview of Bureau of Substance Abuse Services Prevention Programs
download iconPowerPoint Slides: Women, Pregnancy, and Substance Use
download iconPowerPoint Slides: Using Community-Based Recovery Managers to Improve Treatment Outcomes
download iconPowerPoint Slides: Behavioral Health Integration: Challenges, Strategies and Successes

Webinar: Screening for Risky Drinking in the Adult Population: Identifying and Addressing Unhealthy Alcohol Use in the Clinical Setting
Presented by the MassHealth PCC Plan and Massachusetts Behavioral Health Partnership (MBHP)
In this webinar, the rationale for screening in the clinical setting for risky drinking, as a means to reduce risky drinking and its associated harms, was reviewed. The presentation included a review of evidence-based screening tools, instructions for providing effective brief interventions for patients who screen positive for risky alcohol use, and case examples that enhance clinical and operational concepts of implementation.

download iconPowerPoint Slides: Screening for Risky Drinking in the Adult Population: Identifying and Addressing Unhealthy Alcohol Use in the Clinical Setting

Integrating Care: From Evidence to Operations
Second Annual Statewide Forum on Integration
Presented by the MassHealth PCC Plan, MBHP, and UMass Medical School
The second annual Integration Forum was held Tuesday, May 12, 2015 at the DCU Center in Worcester.  The day-long continuing education event focused on emerging best practices in integrated care for adults, children, and families.  The opening keynote address was delivered by Marylou Sudders, Secretary of the Executive Office of Health and Human Services.

Visit the Integrating Care: From Evidence to Operations page for all you need to know >

Webinar: An Integrated Approach to Treating Depression in the Adult Primary Care Setting
In this Webinar, a team comprised of a primary care-based behavioral health clinician, primary care physician, and psychiatrist presented an overview of evidence-based approaches to treating depression in adult primary care. Presenters discussed collaborative care, the IMPACT/Diamond model, and the Behavioral Health Consultant model. They also explored the roles of an integrated treatment team (behavioral health clinician, primary care clinician, care manager, and consulting psychiatrist).

View the webinar >
download icon PowerPoint Slides: An Integrated Approach to Treating Depression in the Adult Primary Care Setting

Webinar: Basic Concepts of Motivational Interviewing for Alcohol and Other Substance Use Disorders
Motivational Interviewing (MI) is a collaborative, person-centered approach to facilitate behavioral and lifestyle change. In a 90-minute Webinar, Dr. Judith Bayog, licensed psychologist and clinic director of the Alcohol & Drug Treatment Program Outpatient Clinic at the Brockton Division of the VA Boston Healthcare System, provided an overview of MI designed for primary care clinicians and behavioral health providers. Dr. Bayog shared the basic principles and key concepts of MI that help to establish rapport, engage and retain clients in treatment, and guide them toward change. In addition, Dr. Bayog reviewed applications of MI across cultures and settings.

View the webinar >
download icon PowerPoint Slides: Basic Concepts of Motivational Interviewing for Alcohol and Other Substance Use Disorders

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For Behavioral Health Providers


Expedited Authorization and Boarding Update Training
November 2022

download iconPowerPoint Slides: Expedited Authorization and Boarding Update Training

Webinar Training: Beacon Expedited Authorization Approval (EXA) Website
September 2021

View the webinar >
download iconPowerPoint Slides: Beacon Expedited Authorization Approval (EXA) Website

Webinar: The Door is Open: Real Stories from Open Access Providers
On June 23, 2021, MBHP held a webinar about Open Access.  Open Access, also known as walk-in availability, is a flexible way to deliver behavioral health services and optimize operational efficiencies. The webinar featured a panel of experienced Open Access providers who explored successes, challenges, and lessons learned in offering this important service.  Expert panelists included representatives from Advocates, Casa Esperanza, Clinical and Support Options (CSO), and Stanley Street Treatment and Resources (SSTAR).  
.
View the webinar >
download iconPowerPoint Slides: The Door is Open: Real Stories from Open Access Providers

Webinar: (Part 1) Reimbursement for Behavioral Health for Children and Adolescents (BHCA) Services for Members with Third-Party Liability
On October 10, 2019 MBHP held a webinar for ICC, IHT, and IHBS providers, CBHI program directors, and billing staff on how to receive reimbursement after 1/1/20 for youth with Third-Party Liability.

download icon PowerPoint Slides: Reimbursement for BHCA/CBHI Services for Members with Third-Party Liability (TPL)
download icon
Frequently Asked Questions
Listen to the webinar >

Webinar: (Part 2) Billing BHCA/CBHI Services for Members with Third-Party Liability: The EOB Issue
On August 13, 2020, MBHP held a follow-up webinar for ICC, IHT, and IHBS providers, CBHI program directors, and billing staff on how to receive reimbursement after 9/1/20 for youth with Third-Party Liability.
download icon PowerPoint Slides: Billing BHCA/CBHI Services For Members With Third Party Liability: The EOB Issue
Listen to the webinar > (audio will start a few seconds into the recording)

Provider Trainings for new InterQual MNC
Effective September 21, 2019, Beacon Health Options/MBHP will begin using Change Healthcare's InterQual medical necessity criteria (MNC) to guide clinical decisions in the context of precertification, concurrent review, level of care, discharge planning, and retrospective review. Please note:
download iconInterQual Training

Compliance Training for Massachusetts Providers
Beginning on December 15, 2017, the Beacon Payment Integrity Department and the Special Investigation Unit presented monthly webinars specific to compliance, regulations, payment integrity, fraud and abuse, and provider responsibilities.  The webinars were hosted by Payment Integrity and presented through WebEx.  Please see information on the trainings below.

download iconBeacon Provider Bulletin
download iconPowerPoint Slides - December 2017: Introduction to Provider Compliance

Registration for Clinical Stabilization Services (CSS), Acute Treatment Services (ATS), and Medically Managed Intensive Inpatient Withdrawal Management (ASAM Level 4) via ProviderConnect
To view short, prerecorded video demonstrations on how to use ProviderConnect to enter an initial CSS notification or request ongoing CSS registration, or to enter an initial ATS/ASAM Level 4 notification or request ongoing ATS/ASAM Level 4 registration, please visit the Service Authorizations web page.

Applied Behavioral Health (ABA) Authorization and Billing Process
On September 30, 2015 and October 1, 2015, MBHP provided a webinar training on the Applied Behavioral Analysis (ABA) authorization and billing process for MBHP ABA network providers.  This training was most applicable to provider staff responsible for authorization requests and clinical documentation and review, as well as billing staff responsible for submitting claims.  

download iconPowerPoint Slides: Applied Behavioral Health (ABA) Authorization and Billing Process

ICD-10 Provider Overview
On June 11, 2015, Beacon Health Options hosted a webinar that gave an overview of the ICD-10 timeline and upcoming changes to help our provider community prepare for the October 1, 2015 transition.  You can download the presentation here and also read more about the transition in the May Beacon Health Options provider newsletter >

download iconPowerPoint Slides: ICD-10 Provider Overview

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For Primary Care Clinicians


Webinar: Social Determinants of Health - Implications for Physical and Behavioral Health Care
During this webinar on February 13, 2024, participants learned to explore the five pillars of social determinants of health (SDoH), recognize and understand how SDoH impact health inequities and inequalities, describe the impact of SDoH on physical and mental health outcomes and identify strategies to assess and address SDoH that may be affecting patient populations.

download icon PowerPoint: Social Determinants of Health (SDoH) Training
download iconSDoH PCC Plan Resource Guide
View the webinar >

Webinar: An Overview of Community Behavioral Health Centers (CBHCs)
During this webinar on December 6, 2022, PCCs learned how Community Behavioral Health Centers, beginning January 3, 2023, will change the MassHealth behavioral health delivery system. Participants learned how CBHCs will streamline access to and strengthen the delivery of mental health and substance use disorder treatment for MassHealth Members.

download icon PowerPoint: An Overview of Community Behavioral Health Centers (CBHCs)
View the webinar >

Webinar: Supporting Primary Care Clinicians to Address COVID-19 Behavioral Health Issues
This webinar discussed the behavioral health (BH) conditions most likely to present in primary care during COVID-19, provider-suggested response strategies, and provider resources tht you can use to address BH needs.

download iconPowerPoint Slides: Supporting Primary Care Clinicians to Address COVID-19 Behavioral Health Issues
View the webinar >

Webinar: Daily Inpatient Psychiatric Census Report
The Daily Inpatient Psychiatric Census Report will assist you in managing the care of your PCC Plan Members. The report lists PCC Plan Members on your panel who have been admitted to an inpatient psychiatric facility within the last 24-hours. The presenter was Andrea Gewirtz, LICSW, vice president of Statewide Specialty Services at MBHP. 

The goals of this effort are to:
• Improve transitions out of behavioral health (BH) inpatient stays for Members
• Encourage PCCs to communicate with the Member’s team at inpatient psychiatric hospitals
• Increase the PCC’s involvement in sharing pertinent clinical information such as medication reconciliation, sharing pertinent treatment history, transition planning, and addressing post-discharge needs.

download iconPowerPoint Slides: Daily Inpatient Psychiatric Census Report Overview
View the webinar >

Webinar: Introduction to the Massachusetts Consultation Service for the Treatment of Addiction and Pain (MCSTAP)
MCSTAP offers real-time, telephonic professional consultation to primary care providers on safe prescribing and managing care for patients with chronic pain and/or substance use disorder.  This webinar provided an overview of the services that MCSTAP provides, examples of the types of questions MCSTAP can address, and information on how to access MCSTAP.

The presenter was Dr. Christopher Shanahan, who is the medical director of MCSTAP.  He is a practicing primary care physician with board certification in both internal medicine and addiction medicine.  He practices at Boston Medical Center and is an assistant professor at Boston University School of Medicine.

download iconPowerPoint Slides: Overview of MCSTAP

Webinar: Overview of Automated Member-Specific Reports
The MassHealth PCC Plan and the MBHP Provider Support Services Program recently conducted webinars about the new automated Member-specific reports. 

The two reports that the MassHealth PCC Plan and MBHP will be distributing are:
The webinars provided an overview of the content of the new reports, how to access the reports, actionable ways to utilize the reports, and information about MBHP’s Integrated Care Management Program (ICMP) and other MBHP resources.

download iconPowerPoint Slides: Overview of Automated Reports

Webinar Series on Perinatal Mental Health:
Management of Substance Use in the Perinatal Patient: An Overview
On Wednesday, December 20, 2017, the Massachusetts Child Psychiatry Access Program (MCPAP) presented the first webinar in a series on perinatal mental health.  The presenter was Leena Mittal, MD, MCPAP for Moms Associate Medical Director. 

download iconPowerPoint Slides: Treatment of Substance Use Disorders in the Perinatal Patient

Webinar: Understanding and Navigating Recovery Resources for PCC Plan Members
The MassHealth PCC Plan and MBHP hosted a free webinar which focused on an overview of recovery and the value of peer support, a description of recovery resources that are available to PCC Plan Members, and information on how to locate and access these resources.

download iconPowerPoint Slides: Understanding and Navigating Recovery Resources for PCC Plan Members

Webinar: Children's Behavioral Health Initiative (CBHI): Connecting Youth in the PCC Plan with Community-Based Services
This webinar was jointly sponsored by the MassHealth Primary Care Clinician (PCC) Plan and Massachusetts Behavioral Health Partnership (MBHP).  It provided primary care clinicians caring for MassHealth youth under the age of 21 with an overview of CBHI services, scenarios in which CBHI services may be helpful, and information on how to provide access to CBHI services.

View the webinar >
download icon PowerPoint Slides: Children's Behavioral Health Initiative (CBHI): Connecting Youth in the PCC Plan with Community-Based Services

Webinar: Addressing Health Literacy in the Clinical Setting
This webinar was jointly sponsored by the MassHealth Primary Care Clinician (PCC) Plan and Massachusetts Behavioral Health Partnership (MBHP).  It  provided an overview of key health literacy concepts, techniques for improving health literacy, examples of best practices, and suggestions for addressing health literacy in the practice setting.

View the webinar >
download iconPowerPoint Slides: Addressing Health Literacy in the Clinical Setting - June 10 and 11, 2015

Doc 2 Doc Dial-in Discussion Series
Session 1: Integration and Privacy: 42 CFR Now and in the Future
Robert Roose, MD, MPH - Chief Medical Officer of Addiction Services, Sisters of Providence Health System
In this first session of the Doc 2 Doc Dial-in Discussion Series, on November 14, 2014, Dr. Roose explained the difference between HIPAA and 42 CFR Part 2, discussed how to effectively coordinate care within the limitations of federal and state privacy laws/regulations, and put forth strategies to integrating informed consent into routine practice.

download iconPowerPoint Slides: Integration and Privacy: 42 CFR Now and in the Future
download iconSubstance Abuse and Mental Health Services Administration 42 CFR Part II FAQs
download iconConsent for Release

Session 2: Pain Management and Prevention of Substance Use Addiction in Primary Care
Presented by Ruth Potee, MD - Valley Medical Group
In this second session of the series, held on February 6, 2015, Dr. Potee discussed evidence-based treatment protocols for pain management in primary care; assessing for potential substance abuse, including whether a patient is in trouble with prescriptions; and using formal agreements with patients when prescribing.

download icon PowerPoint Slides: Pain Management and Prevention of Substance Use Addiction in Primary Care
download iconOpioid Treatment Agreement AAPM 2001
download iconOpioid Treatment Agreement 2012 Savage-Cheatle
download iconOpioid Treatment Agreement VA 2010
download iconR8-BMC Controlled Substance Agreement
download iconAgreement for Opioid Maintenance Therapy for Non-Cancer and Cancer Pain
download iconUrine Drug Testing in Clinical Practice
download iconLow-Literacy Medication Management Contract

Session 3: Universal Screening for Unhealthy Alcohol and Other Drug (AOD) Use
Presented by Christopher W. Shanahan, MD, MPH
In this third session of the series, held on Friday, April 10, 2015, Dr. Shanahan discussed the concept of universal screening, how to effectively engage patients to ensure an accurate screen is accomplished, and how to manage a positive screen result.

download iconPowerPoint Slides: DPH Talk on Universal Screening for Unhealthy Alcohol and Other Drugs

Session 4: Detox: What it is, What it isn't, and the Role of Primary Care
Presented by Lori DiLorenzo, MD, Medical Director, Inpatient Health Services - Spectrum Health Systems, Inc.
In this fourth session of the series, held on Friday, June 12, 2015, Dr. DiLorenzo discussed how to conduct a differential evaluation to know when specialized detoxification treatment is needed, understanding the continuum of care of specialty treatment for substance use disorders (SUDs), and understanding the role of substance use detox in recovery.

download iconPowerPoint Slides: Detox: What it is, What it isn't, and the Role of Primary Care

Session 5: Best Practices in Medication-Assisted Treatment (MAT) for Substance Use Addiction: Medications to Address the Opioid Crisis - Methadone, Buprenorphine, Naltrexone, and Naloxone
Presented by Alexander Y. Walley, MD, MSc
In this fifth session of the series, held on Friday, October 2, 2015, Dr Walley discussed matching patients with evidence-based medications (methadone, buprenorphine, and naltrexone) for opioid use disorders and incorporating overdose prevention with naloxone rescue kits into your clinic practice.

download icon PowerPoint Slides: Best Practices in Medication-Assisted Treatment (MAT) for Substance Use Addiction: Medications to Address the Opioid Crisis - Methadone, Buprenorphine, Naltrexone, and Naloxone

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For Substance Use Disorder Providers

Webinars: Residential Rehabilitation Services (RRS)
MBHP hosted two webinars on Thursday, January 11, 2018 and Tuesday, January 16, 2018 on Residential Rehabilitation Services.  The webinars were divided into two parts:

Part 1: Registration and Billing Processes
View the webinar >
Part 2: Clinical Considerations
View the webinar >
download iconPowerPoint Slides: Residential Rehabilitation Services (RRS)
download iconPowerPoint Slide: Updated RRS Billing Codes
download iconPowerPoint Slides: Reviewing an Authorization
download iconRRS Frequently Asked Questions (updated 4/5/2018)

Webinars: Recovery Support Navigator (RSN) and Recovery Coach (RC)
MBHP hosted two webinars on Monday, June 25, 2018 and Thursday, June 28, 2018 on Recovery Support Navigators and Recovery Coaches.  The webinar covered:
download iconPPT slides: June 25, ProviderConnect
download iconRSN and RC Frequently Asked Questions
Webinar: General Health Plan Information >
Webinar: MBHP-Specific Information >